Right of Withdrawal

Under EU Directive 2023/2673, you have the right to withdraw from your order within 14 days of receiving your goods, without giving any reason.

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Step 1: Confirm Your Eligibility

Please confirm the following before submitting your request:

• ✅ Your order is within the 14-day cooling-off period
• ✅ The item is unused and undamaged
• ✅ The item is not a customized or digital product

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Step 2: Complete the Withdrawal Form

Full Name *

Email Address *

Order Number *

Item(s) to Withdraw *

Reason for Withdrawal (Optional)

⚠️ Step 2 Confirmation:
By submitting this form, you are formally requesting withdrawal of the above order. You will receive a confirmation email with return instructions within 2 business days.

Submit Withdrawal Request

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Return Shipping Policy

🚚 Return shipping costs are the responsibility of the customer.

If you exercise your right of withdrawal, you are responsible for the direct cost of returning the goods to us. We recommend using a tracked shipping service, as we cannot be held responsible for items lost in transit.

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Processing Time

We will respond within 2 business days of receiving your request with return instructions. Refunds will be processed within 14 days of receiving the returned goods, to your original payment method.

In accordance with EU Directive 2023/2673 and Consumer Rights Directive 2011/83/EU